Guide to EBT in Georgia
If you have a Georgia EBT Card and have questions about your card, you’ve come to the right place.
In this detailed guide, we will tell you everything you need to know about your Georgia SNAP Card, including lost card replacement, EBT Card Phone Number, how to check your balance, Georgia EBT discounts and perk you did not know about, and how to shop online with your Georgia SNAP EBT card, and much more.
This post will cover:
- What is Georgia EBT?
- How do I apply for EBT in Georgia?
- What is the Process to Renew my Georgia EBT?
- How Do I check my Georgia EBT Card Balance?
- How to get a Replacement EBT Card
- Georgia EBT Deposit Schedule
- Can I use Georgia EBT to Buy Groceries Online?
- Georgia EBT Phone Number
- What can I buy with Georgia EBT?
- Do Fast Food Restaurants take EBT in Georgia?
- Georgia EBT Discount and Perks
What is Georgia EBT?
An EBT (electronic benefits transfer) card is a plastic card that acts like a debit card that is used to distribute public assistance benefits.
The Georgia EBT Card is used for the delivery of benefits such as food stamps (SNAP benefits) and Cash Assistance.
Once you are approved for food stamps or one of the programs listed above, you will receive your benefits each month on a Georgia EBT Card.
How do I apply for EBT in Georgia?
There are three ways to apply for Food Stamps EBT in Georgia:
You can also apply in person at your local Georgia Division of Family and Children Services (DFCS) office.
To find the nearest DFCS office, see our post on Georgia DFCS Offices.
You can also call the Georgia DFCS Information Line (1-877-423-4746) and have an application mailed to you, which you can complete and return to your local DFCS County office.
For more information on Georgia food stamps, eligibility, and income limits, click here.
The video below, from Georgia DHS, does an excellent job of explaining how to use the Georgia Gateway system to apply for benefits and manage your Georgia Assistance Benefits.
What is the Process to Renew my Georgia EBT?
When your SNAP EBT benefits are due for renewal, you will receive a Renewal letter from the Division of Family and Children Services (DFCS).
The letter should arrive by the 20th day of the month before the month your benefits are scheduled to end.
For example, if your benefits are scheduled to end in June, you should receive a Renewal letter from DFCS by May 20.
If you do not receive your notification letter by the expected date, call DFCS at 877-423-4746.
There are three ways to renew your Georgia EBT benefits:
Option 1 – Renew Online
You can renew your benefits online through the Georgia Gateway portal.
- Visit the Georgia Gateway website.
- Create an account or log in with your existing information.
- Fill out the required information and submit your Renewal application.
All DFCS locations have computers in their lobbies if you need web access.
If you need help creating a Georgia Gateway account, click here.
Also, if you have a Georgia Gateway account but forgot your login credentials, see our post on Georgia Gateway Login Help.
Finally, click here for our step by step instructions on how to renew your Georgia SNAP EBT benefits online.
Option 2 – Renew By Mail
The second option is to renew your EBT benefits by mail.
You can mail your completed Renewal Form to any DFCS office.
To find the nearest DFCS office location, click here.
Mail your completed SNAP Renewal Form to that office.
Option 3 – Renew In Person
Lastly, you can drop off your completed EBT Renewal Form at any DFCS office.
To find the nearest DFCS office location, click here.
Bring your completed SNAP Renewal Form to the office during its operating hours.
Note that some offices have separate mailing and physical addresses, so be sure to check the address.
What Happens Next?
Once your Renewal form is received, it will take up to 30 days to process.
You will receive a decision by mail from the DFCS regarding your renewal application.
If your benefits are approved for renewal, you will continue to receive your food stamps benefits on the same EBT card.
However, if your benefits are terminated and you no longer qualify for food stamps, the letter will explain why.
If you believe the decision in your case isn’t fair, you can request a hearing to have your case reconsidered.
You must contact your local DFCS office by mail or over the phone within 10 days of receiving your notice of eligibility.
How Do I check my Georgia EBT Card Balance?
You have four options available to you to check the balance on your Georgia EBT Card.
Option 1 – Check your Last Receipt
First, you can check the balance on your Georgia EBT card through your last transaction receipt.
This is the easiest and quickest way to locate the current balance on your Georgia EBT Card.
To locate the balance, look at the bottom of your most recent grocery store or an ATM receipt.
Furthermore, it is a good practice to keep your most current EBT receipt.
That way, you always have a quick way to check your EBT card balance before you shop.
Option 2 – Login to your Edge EBT Account
Second, you can check your Georgia EBT Card balance is online through the ConnectEBT online portal.
Click here for ConnectEBT Website.
Once there, enter your account User ID and Password, then click “LOGIN”, as shown in the image below.
Once you are logged in, you’ll be able to view your current balance and transaction history.
However, if you do not have a ConnectEBT account, you can create a User Account here.
Option 3 – Check by Phone
Third, you can check your Georgia EBT Card balance by calling the Customer Service number on the back of your card.
We have also provided the number below for your convenience.
Georgia EBT Customer Service Number: 1-888-421-3281.
The Customer Service Hotline is available 24 hours a day, 7 days a week.
After you call, enter your sixteen (16) digit EBT card number and you will hear your current food assistance or cash account balance(s).
Option 4 – Check by Mobile App
Fourth, you can check your card balance using the ConnectEBT mobile app.
With the ConnectEBT mobile application, you can perform the following functions right on your phone:
- Check your balance
- View transaction history
- Check Pending deposits
The Mobile app is available for both iPhone and Andriod.
Click here to download the ConnectEBT app if you have an iPhone.
For Andriod device holders, click here to download the mobile app.
How to get a Replacement Georgia EBT Card
If your Georgia EBT card is lost, stolen, or damaged, you can get a replacement card by calling EBT Customer Service.
Call the Georgia EBT Customer Service at 1-888-421-3281.
The Customer Service Hotline is available 24 hours a day, 7 days a week.
When are my Georgia benefits deposited into my account?
Georgia EBT benefits are deposited once a month into your EBT account. Benefits are sent out from the 5th to the 23rd. Your deposit date depends on the last two digits of your ID number.
Here is the Georgia EBT Deposit Schedule:
|If your ID Number ends in||Benefits are deposited on the|
|00-09||5th of the month|
|10-19||7th of the month|
|20-29||9th of the month|
|30-39||11th of the month|
|40-49||13th of the month|
|50-59||15th of the month|
|60-69||17th of the month|
|70-79||19th of the month|
|80-89||21st of the month|
|90-99||23rd of the month|
If you do not receive your SNAP EBT benefits, contact your local county DFCS office.
Can I use Georgia EBT to Buy Groceries Online?
Great News for Georgia SNAP EBT Recipients!! You can now shop for groceries online with your SNAP EBT.
Currently, you can shop online with your Georgia EBT Card at the following retailers:
In addition, Georgia will now serve as the pilot state for online grocery purchases at ALDI via Instacart.
Using the Instacart app, you can now shop and select from ALDI’s EBT SNAP-eligible products.
Once items are added to your cart, you will be able to select how much of your EBT benefits you would like to allocate to the order.
Why is this a great deal?
Until recently, Georgia SNAP EBT recipients were unable to use their food stamps online.
However, since COVID-19 began, the USDA has expanded an online purchasing pilot to include most states, including Georgia.
As a result, you can now use your SNAP EBT card to shop online with select merchants, including Amazon and Walmart.
For more on how to use your Georgia EBT Card to buy groceries online, see our post on How to shop online with Georgia EBT.
Is there a Georgia EBT App?
While other states, like Pennsylvania and Massachusetts, have specific apps for their EBT program, not all states do.
Unfortunately, the state of Georgia does not have a mobile app for Georgia EBT cardholders.
We will make an announcement on this website as soon as one becomes available.
Georgia EBT Phone Number
Here’s the number to call if you are trying to reach Georgia EBT Customer Service:
You can call 24 hours a day/ 7 days a week
You can call the Georgia EBT Phone Number if:
- Your card is lost or stolen.
- Your card does not work.
- You want to change your PIN because you forgot it or if
someone else knows your PIN.
- You want to find out how much you have left in your account.
- You have been charged for a purchase but you didn’t get the food or
if you were charged too much for what you bought.
- You have other questions or problems.
What can I buy with Georgia EBT?
Georgia SNAP benefits can be used to buy foods for the household to eat, such as:
- Breads and cereals,
- Fruits and vegetables,
- Meats, fish, and poultry,
- Dairy products, and
- Seeds and plants which produce food for the household to eat.
What SNAP cannot be used for
SNAP benefits cannot be used to buy:
- Hot foods ready to eat,
- Food intended to be heated in the store,
- Lunch counter items or foods to be eaten in the store,
- Vitamins or medicines,
- Pet foods,
- Soaps and paper products,
- Household supplies,
- Alcoholic beverages, or
Do Fast Food Restaurants take EBT in Georgia?
The Restaurant Meals Program is a federal program that enables seniors over 60 years old, disabled, and homeless food stamps to use their EBT card at select restaurants.
Any state or county can enroll in the Restaurant Meals Program.
The purpose of the program is to help those who do not have a place to store and cook food get access to hot meals.
Unfortunately, the state of Georgia does not currently participate in the Restaurant Meals Program.
We will update you as soon as the state joins the program.
Georgia EBT Discount and Perks
Below you will find a list of four different categories of discounts available to Georgia EBT cardholders.
Amazon Prime Membership EBT Discount
If you have a Georgia EBT Card, you can get over 50% OFF an Amazon Prime Membership!
To sign up for the Amazon Prime EBT Discount, click here.
When you sign up for the Georgia Amazon Prime EBT card discount, you get all the great benefits that Prime has to offer at a fraction of the cost.
The regular Amazon Prime membership cost is $12.99 a month.
However, if you have a Georgia EBT Card, you can get a Prime Membership for only $5.99 a month.
That’s over 50% off the regular price.
Free or Discounted Cell Phone Service
If you are currently on Georgia Food Stamps, you may qualify for FREE or low-cost cell phone service for you or a family member!
The discounted cell phone service is provided to low-income Georgians with an income below a certain level.
This is part of the Federal Lifeline Program, which serves nearly 13 million Americans.
For a list of cell phone companies that provide free or discounted cell phone service in Georgia, click here.
Discounted Home Phone Service
Georgia EBT cardholders also qualify for discounted home phone service under the Federal Lifeline Program.
However, you can either choose to receive your discounted phone service at home OR cell phone services.
You cannot receive discounted home and cell phone service at the same time through this program.
For a list of home phone companies that provide free or discounted home phone service in Georgia, click here.
Free Museum Admission with Georgia EBT Card
If you have a Georgia EBT card, you can get discounts on individual admission fees to museums and other cultural and family-friendly places.
The discounts range from FREE to $3.00.
However, these discounts are only available to individuals and families that have an EBT card.
In addition, you must present a valid form of photo ID at the location to take advantage of the discount.
The offer covers up to four individuals per EBT card, which means that if you have a family of 4, you can use your Georgia EBT card to get the special discounted or free rate for everyone.
Click here for a full list of participating museums and cultural sites.
Georgia EBT Card Summary
We hope this post on Georgia EBT Card was helpful to you.
If you have any additional questions about your Georgia EBT Card or Georgia Food Stamps, please leave those in the comments section below.
Have you been impacted by the COVID-19 pandemic? Do you qualify to receive extra food stamps in Georgia? To find out, check out our article here.
Also, be sure to check our other post on:
Georgia P-EBT for 2020/2021
Georgia EBT Discounts and Perks 2021
How to shop online with Georgia EBT
Kroger stores that accept EBT, Food Stamps in Georgia.