www.gateway.ga.gov Renew My Benefits

(Last updated on 1/16/21)

Are you trying to renew your Georgia food stamps benefits? For many SNAP EBT recipients, the GA food stamps renewal process is very frustrating. That’s because the Georgia DFCS provides very little information on how to renew your benefits.

In this article, we will help you successfully use the www.gateway.ga.gov Renew My Benefits online portal to renew your food stamps.

This article will cover:

  • How to use Georgia Gateway – gateway.ga.gov
  • How to Renew your GA Food Stamps Online
  • What you need to Renew Food Stamps in GA
  • How to Renew GA Food Stamps
  • How to link your Case to GA Gateway
  • Gateway Ga Gov Login Instructions

To find out how to renew your food stamps and other assistance benefits by using the GA Gateway website at www.gateway.ga.gov, continue reading below.

Georgia Gateway Benefits Renewal

Georgia Gateway Online Benefits Portal

The Georgia Gateway online benefits portal allows Georgia residents to access, update, apply, and determine eligibility for government assistance benefits. The Gateway.ga.gov website is managed by the Georgia Division of Family and Children Services (DFCS).

Currently, Georgia Gateway is used for the following benefit programs:

  • Medical Assistance – Medicaid
  • Food Assistance – Supplemental Nutrition Assistance Program (SNAP or Food Stamps)
  • Cash Assistance – Temporary Assistance for Needy Families (TANF)
  • Child Care Assistance – Child Care and Parent Services (CAPS)
  • Family Assistance – Women, Infants and Children (WIC)

How to use Georgia Gateway

The Georgia Gateway website can be used to:

  • Check your eligibility for benefits
  • Submit an online application for benefits
  • Check the status of an application
  • View your current benefits information
  • Get your EBT deposit schedule
  • Make changes to your benefits – income or household size
  • Submit a Recertification and renew your benefits
  • View alerts and notices from the DFCS
  • Upload verification documentation

If you would like to know how to complete your GA food stamps renewal by using the www.gateway.ga.gov Renew My Benefits portal, continue reading below.

Renew my Georgia Food Stamps

As a Georgia SNAP EBT recipient, you are required to periodically submit your household information. This will determine if your household is eligible to continue receiving Georgia food stamp benefits.

Most Georgia households will be required to renew their food stamp benefits every 6 months.

When it’s time to renew your benefits in GA, the DFCS will send you a recertification lettering the mail.

Renewal notifications are sent out to GA SNAP EBT recipients 30-days before your benefits are expected to expire.

If you do not receive a GA food stamps renewal letter, please contact the DFCS by calling 1-877-423-4746.

What you Need to Renew GA Food Stamps

If you have received a Georgia SNAP Renewal Letter in the mail, you have 30-days to submit your information for recertification.

To continue receiving benefits in Georgia, you must provide proof of your identity, date of birth, citizenship, employment, income, and expenses for your household.

Items needed to submit GA SNAP Renewal

Before you complete your food stamps renewal in GA, you will need to gather the following items:

  • Government issued ID – driver’s license or passport
  • Social Security Number (SSN)
  • Citizenship or immigration status
  • Employment status & income
  • Household income – pay stubs, SSI payments, child support
  • Household expenses – mortgage or lease, utility bills,
  • Child care expenses – receipts for proof amount is over $200
  • Child support payments – must have proof for last 3 months
  • Total household resources – cash, bank account balance, retirement savings
  • Medical expenses for seniors or disabled household members
  • Any applicable tax deductions for your household

In addition, household members with a criminal background or enrolled in higher education, will have to provide additional information.

Household members with a criminal background must provide proof of probation, parole, and/or felony conviction.

Household members enrolled in higher education must provide their school name, graduation date, and proof of enrollment (transcript).

Before you Submit your GA Food Stamps Renewal

Please make sure you have all the information listed above prior to starting your benefits renewal. If you do not have the required information, you will not be able to submit your benefits renewal application.

You MUST provide this during the www.gateway.ga.gov renew my benefits process.

For step-by-step instructions on how to renew GA food stamps, continue reading below.

How to Renew GA Food Stamps

There are three options to renew your food stamps in Georgia – by mail, in-person, or online. For more information on the four options to renew your food stamps in Georgia, follow the instructions below.

Submit GA Food Stamps Renewal by Mail

To renew your food stamps by mail, download and complete the Georgia SNAP Renewal Application.

Click here to download the GA Food Stamps Renewal Application.

Once complete, mail your completed GA Food Stamps Renew Application to any DFCS office.

To find the mailing address to a Georgia DFCS office near you, visit dfcs.georgia.gov/find-location.

How to Renew GA Food Stamps In-Person

If you would rather submit your renewal for Georgia food stamps in-person, no problem. To renew your food stamps in-person, visit your local county DFCS office. To find the Georgia DFCS office near you, click here.

In addition, you can call your Georgia food stamps caseworker or local office. For more information, contact the Georgia SNAP hotline by calling 1-877-423-4746.

All GA DFCS office locations have computers in their lobbies that you can use to submit your food stamps recertification application. A DFCS caseworker will be able to answer any questions you may have.

Renew GA Food Stamps Online

To renew your food stamps online in Georgia, visit the Georgia Gateway website at gateway.ga.gov. Login to your Georgia Gateway account to complete your GA food stamps renewal online.

If this is your first time using the GA Gateway online portal, you must first create an account. For detailed instructions on how to create a gateway.ga.gov online account, follow these steps.

For help on how to renew your GA food stamps using the ga.gateway.gov website, continue reading below for step-by-step instructions.

www.gateway.ga.gov Renew my Benefits

Gateway Georgia Gov Renew my Benefits Instructions

For helping completing the www.gateway.ga.gov Renew My Benefits Process, follow the steps listed below.

Step 1 – Visit the Georgia Gateway website

First, visit the Georgia Gateway website at www.gateway.ga.gov.

Step 2 – Login GA Gateway Account

Next, login to your Gateway Account with your User ID and Password. For help, see our detailed login instructions in this post.

Step 3 – Access your Applications

Once on your Gateway Georgia Gov account homepage, click the “My Applications” section. Any pending or submitted benefit renewal applications will be displayed. If you have a pending application, proceed by completing and submitting your renewal application.

Step 4 – Select Benefits to Renew

If you are beginning a new benefits renewal, find your “Benefits Information” in your Georgia Gateway account and click on the benefit you wish to renew. Once you have selected your food stamp benefits, click the “Renew my Benefits” link.

Step 5 – Provide your Household Information

Once redirected to your GA food stamps renewal application, begin filling it out by providing your household information.

Step 6 – Submit your Renewal Application

Once you have completed the application to renew your Georgia food stamps, click the “Submit” button. Once successfully submitted, you will receive a confirmation message and your renewal application will begin processing.

You can check the status of your renewal anytime by using the gateway.ga.gov website.

If you are new to Georgia Gateway and do not see your benefits information, you will have to add your Case to your account before you can renew your benefits. To find out how, continue reading below.

How to link your Case to GA Gateway

If you’re receiving GA SNAP benefits, but this is your first time using the Georgia Gateway website, you must first add your case to your GA Gateway account.

To find out how to add your benefits information to your Georgia Gateway account, follow the steps below:

1.) Login Georgia Gateway

The first thing you need to do when linking your case is to login or create a Gateway.ga.gov online account.

2.) Visit your Account Home Page

On your Account homepage, locate the button that says, “Already receive TANF, Food Stamps, Medical Assistance, CAPS, or WIC benefits.” After that, select the “Renew your Benefits” option from the list.

For help, please see the screenshot below:

"Renew Benefits using Georgia Gataway"

3.) Enter your Benefits Information

After clicking the renew link, you will be taken to a page where you will be asked to enter your case information.

Please enter the following information in order to add your benefits to your Georgia Gateway account:

  • Date of Birth
  • Social Security Number, or
  • Client ID

To locate your Client ID, refer to your Eligibility Determination Notice or you can also call 1-877-423-4746 to get your Client ID number.

Once you’ve entered your case information, click on “Continue” to add your benefits to your gateway.ga.gov online account.

See below:

"Add benefits to Georgia Gateway account"

Gateway Georgia Gov Login Help

If you’re having trouble logging in the gateway.ga.gov online portal to renew your GA SNAP benefits, we can help.

For help troubleshooting your GA Gateway account, follow the login help instructions provided below.

Georgia Gateway Login Help


How to Login to Georgia Gateway

If you have a GA Gateway User ID and Password and need help using the Georgia Gateway website, we will walk you through the steps to login below.

Logging into your online benefits account at www.gateway.ga.gov is quick and easy using our Georgia Gateway Login instructions listed below.

If you are a previous Georgia COMPASS user and this is your first time using the Georgia Gateway system, continue reading below for instructions on how to login Gateway using your COMPASS GA Gov account.

Follow the instructions listed below to log into your Georgia Gateway account.

Step 1: Visit Georgia Gateway

Visit the Georgia Gateway website at www.gateway.ga.gov.

Step 2: Enter your User ID and Password

Find the Gateway Login section located on the right side of the homepage. Enter your Georgia Gateway Login Information – User ID and Password.

Step 3: Login

Once your information has been entered, proceed by logging in.

Step 4: Read the Agreement

Please read the terms of the Georgia Gateway Confidentiality Agreement. If you agree, click the “I Accept” button to proceed to your GA Gateway account.

Step 5: Access your Account Page

Once you accept the terms, you will automatically be taken to your Georgia Gateway account page.

You can now access your benefits, submit an application, check on the status of your benefits, submit a change to your benefits, and renew your benefits.

Georgia COMPASS Account Users

If you’re a previous Georgia COMPASS account user and have not yet logged into the new Georgia Gateway portal, here’s what to do.

Enter your COMPASS User ID and Password to gain access to your new Gateway online benefits portal.

Follow the instructions below on how to login Gateway with your COMPASS GA Gov User ID and Password below.

www.gateway.ga.gov Renew My Benefits

How to Login GA Gateway with COMPASS GA Gov

If this is the first time using Georgia Gateway since they switched from COMPASS, follow the instructions below to find out how to log into your GA Gateway Gov account.

Step 1: Visit the Georgia Gateway

Go to the Georgia Gateway website at ww.gateway.ga.gov.

Step 2: Enter your COMPASS GA Gov Login Information

Locate the login section at the top-right of the Georgia Gateway homepage, then enter your COMPASS GA Gov User ID and Password into the fields.

Step 3: Login your Gateway Account

Once you verified that your information is correct, click the Login button.

Step 4: Read the Agreement

Please read the Georgia Gateway Confidentiality Agreement. If you agree, click the “I Accept” button to proceed to your GA Gateway account.

**Please note that you may be asked to resubmit your personal information and create a new User ID and/or Password.

Georgia Gateway Account Help

If you need additional help accessing your Georgia Gateway account and have forgotten your Gateway User ID or Password, we can help you recover that information.

GA Gateway User ID & Password Reset

If you have a Georgia Gateway account and have forgotten or lost your User ID or Password, follow the instructions on how to recover your Georgia Gateway User ID and reset your Password.

Create a GA Gateway Account

If you are new to the Georgia Gateway website and do not have an account, you will have to create an account before you can log into the Georgia Gateway portal to renew your benefits.

For help on how to set up your Georgia Gateway account, you can follow our step-by-step Gateway.ga.gov Create an Account Instructions.

www.gateway.ga.gov Renew My Benefits Help

If you need additional help renewing your benefits using Georgia Gateway, please contact the Georgia Gateway Online Services hotline.

You call the the toll-free phone number listed below. If you have a hearing impairment, please contact the toll-free GA Relay hotline (provided below)

All services are provided to you free of charge by the USDA and state of Georgia.

GA Gateway Customer Service Phone Number

Toll-Free Phone Number: 1-877-423-4746

GA Relay Phone Number: 1-800-255-0135 (for deaf or hearing impaired)

What to Expect After you Renew GA Food Stamps

After you’ve submitted your renewal for Georgia SNAP benefits, your recertification will be submitted to the DFCS for processing. The GA Food Stamps Renewal takes up to 30 days to process.

To avoid interruption of your benefits, submit your renewal form by the 15th of the month your benefits are due to expire. Georgia SNAP Renewals can be submitted this date, but it is the busted time period to avoid a lapse in your benefits.

GA Food Stamps Renewal Questions & Summary

We hope this post on how to renew your Georgia Food Stamps was helpful to you. If you have questions about the www.gateway.ga.gov renew my benefits process, please let us know in the comments below.

For additional help renewing your GA food stamps and SNAP benefits, check out our Georgia Food Stamps Renewal FAQ Guide – COMING SOON! We answer all your questions related to re-certifying and renewing your GA food stamps.

Additionally, if you would like helping applying for benefits using the Georgia Gateway portal, you can follow our step-by-step Georgia Gateway How to Apply Guide.




  • Debbie tumlin

    Need to renew my ebt food stamps but the online system won’t let me. I don’t know how to do this online. @ http://www.gateway.ga.gov. please help

    • Georgia SNAP Helper

      Hi Debbie,

      I went ahead and updated our post to include a link to the Georgia SNAP Renewal form. You can download that here as well. Just print it, fill it out and mail or drop it off at your local DFCS Office. Hope this helps!

  • Mattie C Freeman

    I call myself renewing my foodstamps online.But the caseworker callme and I was out. I did call back.

    • Georgia SNAP Helper

      Hi Mattie,

      All Georgia DFCS offices are currently closed for the holiday, so that is why you were unable to get in touch with your caseworker when you called. They will reopen tomorrow – we suggest trying to contact your caseworker at that time.



    • Georgia SNAP Helper

      Hi Audrey, if you do not have a computer please visit your local DFCS office. They will be able to answer all your questions about the Georgia Food Stamp program, as well as help you submit your application. Hope this helps!

  • Susan Hinson

    Can’t login very confusing can’t find it. Everything I go to to renew goes to other stuff.

  • my acct says it is locked as I forgot my password