Cash Assistance / Coronavirus Resources / EBT SNAP Benefits / Pandemic EBT

Georgia Cash Assistance Virtual Card (Balance, Phone Number and How to Use)

The Georgia Cash Assistance Virtual Card is a key component of this initiative, providing eligible recipients with a convenient and secure way to access their cash assistance funds.

In this post, we will provide details about the virtual card, including who is eligible to get the $350 in assistance, when the cards are being sent, how to use the card, and balance check information.

"Georgia Cash Assistance Virtual Card"

About Georgia Cash Assistance Program

Governor Brian P. Kemp has taken steps to provide cash assistance to eligible individuals enrolled in some government assistance programs.

This includes Medicaid, PeachCare for Kids, SNAP, and/or TANF programs in Georgia.

With an allocation of over $1 billion to the Department of Human Services, this program aims to offer financial support to those who require it most.

The Georgia Cash Assistance Virtual Card is a key component of this initiative, providing eligible recipients with a convenient and secure way to access their cash assistance funds.

Who is Eligible for the Georgia Cash Assistance Virtual Card?

The Georgia Cash Assistance Virtual Card is available to individuals who were actively enrolled in Medicaid, PeachCare for Kids, SNAP, and/or TANF benefits on July 31, 2022.

If you are uncertain about your eligibility, you can visit the gateway.ga.gov website and navigate to the “Check My Benefits – Case Selection” page to verify your eligibility status.

When Will the Virtual Card be Sent?

If you have chosen to receive email-only or email and U.S. mail communications in your Gateway account, you should have received your virtual card via email from [email protected] on or before October 11.

If you have opted for U.S. mail only communications, a physical prepaid card would have been sent to your mailing address in mid-October.

How to Activate the Georgia Cash Assistance Virtual Card?

To activate your Georgia Cash Assistance Virtual Card, you will need your client ID and date of birth.

Your client ID can be found in your Gateway account under “My Benefits Summary” in the one-time cash assistance table.

Once you have this information, visit the Cash Assistance Program website and follow the instructions provided to redeem your virtual card.

How to Check the Balance on the Georgia Cash Assistance Virtual Card?

To check the balance on your Georgia Cash Assistance Virtual Card, you can visit the Cash Assistance Program website where you redeemed your virtual card.

There, you will find the necessary information to access your current balance.

To login to the website, see our post on Cash Assistance Georgia Gateway Login.

How to Call Customer Service for the Virtual Card?

If you need help with your Cash Assistance Virtual Card, you can contact the card issuer at 1-833-907-0683.

For inquiries related to your client ID, please call 877-423-4746 for further assistance.

Frequently Asked Questions about Georgia Cash Assistance Virtual Card

Here are the most frequently asked questions about the Cash Assistance Virtual Card.

Where can I use my Cash Assistance Virtual card?

The Cash Assistance Program Mastercard Prepaid Card, also known as the Virtual Card, can be used for online, mail, and phone orders within the United States.

Additionally, when you add the Virtual Card to your digital wallet, you can use it with merchants, restaurants, service providers, and healthcare providers that accept Apple Pay, Google Pay, and Samsung Pay.

How do I access my Georgia Virtual card?

To access your Georgia Virtual card, you will receive an email with a link to a secure site.

By clicking on the link provided, you can enter a username and password to decrypt the card account information.

This process allows you to retrieve the card account number and expiration date securely.

How can I check the balance on my Georgia Cash Assistance Virtual card?

To check the balance on your Cash Assistance card, you have two options.

First, you can visit the Cash Assistance Program website, where you can log in and view your card balance.

Alternatively, you can call the customer service number at 1-833-907-0683 to inquire about your balance.

Can I withdraw money from my Georgia Cash Assistance card?

Yes, you can withdraw money from your Georgia Cash Assistance card.

You can use any ATM to make a withdrawal, but it’s advisable to use ATMs with the Allpoint logo to avoid additional fees. P

lease note that some ATMs may only allow cash withdrawals in increments of $20.

If you need to withdraw a smaller amount, consider using the cash-back option available at select retailers like Walmart.

My cash assistance card was sent to an old email. I’ve already changed my email address with DHS, but I still haven’t received my card. What should I do?

Once you have updated your email address with the Department of Human Services (DHS), your information will be sent to the card issuer.

You can expect to receive your virtual card within 30 business days.

If you had a deliverable physical address, DHS prioritizes issuing physical cards over relying on outdated emails.

I updated my address with DHS, but I still haven’t received my card. Why?

After updating your address with DHS, the card issuer needs to generate a new card and send it for delivery.

Therefore, there may be some time between updating your address and receiving the new card.

I am unable to activate my card. Can you please help me?

For assistance with card activation, please contact the card issuer at 1-833-907-0683.

If you require help with your client ID, call 877-423-4746.

I don’t know my client ID, and I don’t have access to Gateway or any paperwork with my client ID on it. Can you help me?

To obtain your client ID, call 877-423-4746 for assistance.

Georgia Cash Assistance Virtual Card – Summary

We hope this post on the Georgia Cash Assistance Virtual Card was helpful.

We will continue to provide more information about Georgia Cash Assistance Program as more information becomes available.

In addition, if you have any additional questions about your Georgia food stamps, please let us know in the comments section below. We are here to help!

Have you checked out our Georgia EBT Card Discounts for 2023 yet?! See what freebies and discounts your Georgia SNAP EBT Card qualifies you for in our article here.

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