Updated: October 8, 2018
In our post today, we are going to address a common issue that food stamp recipients have with the Georgia Supplemental Nutrition Assistance Program (SNAP). This issue relates to the online benefits portal that the Georgia food stamps program uses for the management of benefits. The online benefits portal, Georgia Gateway allows Georgia residents to apply, manage, renew, and update information pertaining to their benefits. Georgia Gateway manages benefits for the following government programs:
- Supplemental Nutrition Assistance Program (SNAP) or Food Stamps
- Temporary Assistance for Needy Families (TANF)
- Women Infants and Children (WIC)
- Child Care and Parent Services
If you are receiving benefits from one of the programs listed above, you should be familiar with the Georgia Gateway system. If you are new to Georgia Gateway and are experiencing issues, keep reading this post for troubleshooting help. For existing Georgia Gateway users that are experiencing an issue related to the Gateway.ga.gov system down, continue reading below.
Gateway.ga.gov Online System
This post will help users who are experiencing trouble using the Georgia Gateway system. One of the most common issues with Georgia Gateway is their online system going down. The Georgia Gateway benefits website can be found at Gateway.ga.gov. The Gateway.ga.gov system down issue can be very frustrating for users because it often results in a delay of benefits. For more information about the Gateway.ga.gov system down reports and incidents, please check our feed below. This post will be updated with any new information that we receive. Follow this post and check back for more updates.
Gateway.ga.gov System Down – Reported Incidents
Monday, October 8, 2018 – We received reports that Georgia Gateway users could not access the Gateway website starting Monday morning. We can now confirm that the Georgia Gateway system and online benefits portal is down. We do not have information on when the Georgia Gateway system will be up and running again. Any new updates and information will be posted here.
In the interim, Georgia food stamp users are instructed to visit their local DFCS office for help regarding their benefits. Find the Georgia DFCS office closest to you. Please note that the DFCS is closed today for the Columbus Day holiday. DFCS offices will reopen tomorrow morning at normal operating hours.
For emergency food assistance, you can contact any of the organizations listed below.
Emergency Food Assistance Organizations:
America’s Second Harvest of Coastal Georgia
Atlanta Community Food Bank
Golden Harvest Food Bank
Feeding the Valley
Phone: 706-561-4755 ext.4
Second Harvest Food Bank Of South Ga.
Food Bank of Northeast Ga.
Phone: 706-354-8191 (Athens)
Middle Ga Community Food Bank.
Saturday, January 13, 2018 – A number of Georgia Gateway users reported issues accessing their online benefits portal, as well as the Georgia Gateway website. After research, we can confirm that the Georgia Gateway online portal is down. Users have also reported that they have not received their scheduled benefits.
This is a huge issue for the Georgia Division of Family and Children Services (DFCS) – the government sector that is responsible for running the food stamps program. To make things even worse for SNAP recipients, this outage has occurred during the Dr. Martin Luther King Jr. holiday weekend. All government offices, including the Georgia DFCS is closed in observance of the holiday, which extends the resolution to this problem an additional business day.
Georgia Gateway Troubleshooting Help
If you are a Georgia SNAP recipient and have not received your benefits or have been affected by this outage, we want to hear from you! What do you think the DFCS should do to make up for this huge issue with their benefits system? How can they prevent these frequent outages in the future?
We will be updating this post with any additional information we may find. Please leave any new information and report your outages in the comments section below. We look forward to hearing from you!